Chatbase is a no-code platform for building intelligent, data-trained AI chatbots that can be deployed across websites, messaging apps, and business systems. It allows you to upload knowledge sources (like PDFs, URLs, and CRMs), create custom AI agents, and interact with customers—or automate internal workflows—using conversational AI powered by GPT-4 and other models.
Basic Info:
Pricing Options
Chatbase offers scalable plans to suit different business sizes:
- Free Plan – $0/month
Includes 100 message credits, 1 AI agent, 400 KB training/data per agent, 10 source links, unlimited embeds/hosts, and basic analytics. - Hobby Plan – $40/month
Adds 2,000 message credits, access to advanced AI models, unlimited training links, API access, integrations, and expanded analytics. - Standard Plan – $150/month (Most Popular)
Includes 12,000 message credits, 10 AI actions per agent, support for 2 agents and 3 team members, plus all Hobby features. - Pro Plan – $500/month
Extends to 40,000 message credits, 15 AI actions per agent, 3 agents minimum, 5+ team members, and advanced analytics. - Enterprise Plan – Custom pricing
Offers higher usage limits, SLA-backed support, customer success manager, SSO, and priority features.
What It Does
Chatbase trains AI chatbots on your custom content (docs, websites, databases) and deploys them where your users are—on web, mobile, Slack, WhatsApp, email, and more. Bots can automate tasks, answer FAQs, integrate with your tools (CRM, order systems), and escalate complex queries to human agents.
What We Like
- Truly multi-channel: Works across website embeds, messaging apps, and business tools.
- Advanced AI flexibility: Supports GPT-4, Claude, Gemini, Cohere—plus “AI Playground” for A/B testing.
- Team-friendly pricing for larger deployments—seats cost only on agent accounts.
- Robust analytics & integration: Offers real-time insights and connects to CRMs, support tools, Zapier, etc.
What to Watch Out For
- Limited free tier: Only 100 messages and 1 agent may be too small for testing.
- Cost grows fast: Medium to large teams may find costs steep at $150–$500/month.
- Setup complexity: Integrating and designing AI actions/workflows requires some planning and tuning.
Verdict
Chatbase is a top-tier, enterprise-ready platform for building intelligent chatbots trained on your own business data. It excels on deployment flexibility, multi-model support, and analytics. Ideal for companies seeking scalable customer support or automated workflows across channels—though pricing for larger teams and transactional volume can quickly rise.